Store Supervisor

Full Time

Website Canadian Forces Morale and Welfare Services - CFMWS

WHO WE ARE CFMWS. A job with purpose. Our 4000 person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services.

At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too. THE ROLE As a Store Supervisor, you provide retail services to a unique client base – members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You supervise the store operations, ensuring correctness of employees’ schedules and ensuring time sheets are reviewed and submitted to payroll in a timely manner.

You ensure the latest market changes, operating procedures, apply corporate selling practices, and provide coaching to employees regarding these practices. You use layout and display techniques to display merchandise and advertising material and assist in developing mark down strategies. The Store Supervisor deals with customer concerns or complaints to ensure customer satisfaction and authorizes refunds, voids, and returns. You may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services.

You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food. This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

QUALIFICATIONS NEEDED Education, Certifications and Licenses High school diploma Food Handling Certification, as required Experience In cash handling In budget administration In training staff In scheduling In sales In personnel administration In visual merchandising In inventory management In food and beverage preparation In food and beverage service Competencies, Skills and Abilities Client focus, organizational knowledge, communication, innovation, teamwork and leadership LANGUAGE REQUIREMENTS English Essential / Bilingual an asset Reading: Functional Writing: Functional Oral: Functional BENEFITS AVAILABLE Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage. Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days. Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans. Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

Perks: Discounts through CF One Member Appreciation . OTHER INFORMATION Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg). START DATE As soon as possible INCLUSION AND ACCOMMODATION CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society.

Workplace accommodation measures are available to all candidates identifying a need during the selection process.


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