Technical Architect – Salesforce Integration

Job Description

Technical Architect – Salesforce Integration (Onsite, Contract – Toronto, ON)

About the Role

A public-sector program is seeking an experienced Salesforce Technical Architect to support a large, complex, vendor-managed implementation. This role focuses on defining integration approaches, developing architecture documentation, identifying risks, and ensuring scalable, secure, and compliant Salesforce solutions. This is a hands-on, leadership-focused position within a regulated environment.

The role is 100% onsite in Toronto and requires adherence to project-specific schedules under the direction of the hiring manager.

Scope of Work

• Define strategy for integrating Salesforce with legacy systems and third-party applications, including middleware, interfaces, and data flow diagrams.
  

• Assess business processes and architecture design documents to ensure alignment with technical requirements.
  

• Identify technical risks and recommend mitigation strategies related to integration, scalability, security, and compliance.
  

• Develop and document high-level and detailed architecture artifacts, including:
  

  • Architecture diagrams
    

  • Data models
    

  • Integration and API patterns
    

  • Security models and frameworks
    

• Provide detailed specifications for customizations, configurations, APIs, and integration components.
  

Assignment Deliverables

• Documented integration approach for Salesforce and legacy/third-party systems.
  

• Completed assessments of business processes and architecture designs.
  

• Documented risk mitigation strategies for technical and integration risks.
  

• Architecture artifacts and diagrams supporting the full solution design.
  

Requirements

Mandatory Requirements

• 5+ years Salesforce experience
  

• 5+ years architect experience working in vendor-driven environments
  

• 5+ years as a technical architect in large, complex implementation projects
  

Nice-to-Have

• 5+ years experience within tribunals, operations, or public-sector digital environments.
  

Desired Skills & Experience

• Deep expertise with the Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud, Field Service Lightning, Data Cloud).
  

• Strong proficiency in Apex, Visualforce, Lightning Web Components, SOQL.
  

• Strong knowledge of Salesforce integration patterns, REST/SOAP APIs, and middleware such as MuleSoft.
  

• Leadership in designing and implementing technical architectures in enterprise environments.
  

• Experience with structured methodologies for application design, development, and implementation.
  

• Experience developing conceptual, logical, and physical process/data models.
  

• Experience creating enterprise architecture deliverables and solution models.
  

• Familiarity with ITIL methodologies and ability to guide teams in ITIL-aligned processes.
  

• Experience translating business requirements into technical and reporting specifications.
  

• Experience with CASE tools and project management tools.
  

• Strong analytical, problem-solving, communication, interpersonal, and negotiation skills.
  

• Proven ability to work across multiple stakeholders and meet deadlines.
  

• Awareness of emerging technologies and industry trends.
  

• Public-sector experience is an asset.