Trade Services Administrator


Aviso Wealth: At Aviso Wealth, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to service, partnership, and innovation. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic culture sets Aviso Wealth apart.

If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso Wealth has to offer at www.aviso.ca. The Opportunity: We’re looking for a Trade Services Administrator to join our Trade Services team. Reporting to the Supervisor, Trade Services the Trade Services Administrator is responsible for the processing and settlement of mutual fund trades and GIC’s, completing trade corrections, adhering to regulatory standards and internal standards to meet necessary deadlines and using reasonable judgement to resolving problems in their daily tasks.

Who you are: Service – You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients’ needs first. You advocate service excellence and work to deliver solutions that meet the needs. You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner Execution – You are committed to achieving your goals and to succeed.

This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes Collaboration – You work collaboratively with others with the common goal of driving positive results.

Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization What your day looks like: Ensure daily settlement totals for Credential Asset Management (CAM) and Credential Qtrade Securities (CQSI) match the central depository Maintain daily settlement reports, and request money movement for transaction settlement Monitor rejections for trades and transactions, identify any issues and correct on the system or advise the Credit Union of the corrections required Process CAM and CQSI’s GIC purchases, settlements, and reconciliations Process CQSI Pool fund trades and settlements within specified SLAs Review and complete financial and non-financial adjustments for CAM and CQSI Review requests for completeness and accuracy, communicating with internal and partner staff to verify and confirm details if necessary Communicate with Mutual Fund Companies via Letter of Indemnity, email, or phone call, to correct and resolve issues Respond to faxes received from Fund Companies and Credit Unions in a timely manner Respond to queries from other Aviso departments in a timely manner Support external and internal partners using the most efficient processing methods and recommending solutions for timely and accurate issue resolution Requirements Your experience and skills: Post-secondary education or professional development in a related field is an asset Minimum 1 years’ experience in the Operations team of a Financial Services firm, preferably Transaction Services related Successful completion of the Canadian Securities Course or IFIC Operations course would be an asset Fluent communication skills in English are required and bilingual skills in French are an asset Dataphile, Fundserv, and Capital Markets experience is an asset Ability to work independently to achieve required objectives, within company and regulatory requirements A creative and adaptable approach to solving problems Self-motivated and results driven Strong attention to detail and accuracy Proven ability to work well under pressure and in a fast-paced environment Strong customer service orientation Strong organizational, time management and administrative skills Proven decision-making, prioritizing, and interpersonal skills with the ability to establish and maintain effective working relationships with various levels of management and staff Intermediate Excel and Microsoft Office Knowledge Benefits Why Aviso Wealth?. At Aviso Wealth, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.

Here are a few things that set us apart: Competitive compensation package that rewards and recognizes individual contributions Excellent health, dental and insurance benefits to meet the diverse needs of our employees Generous vacation time, fitness benefit, parental leave top-up options Matching contributions to our retirement program Commitment to the continuous improvement of our staff through learning & development and an education assistance program Regular social events to foster teamwork Equal Employment Opportunity Aviso Wealth welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please. Company Overview: Aviso is a leading wealth management and investment services supplier for the Canadian financial industry, with over $120 billion in total assets under administration and management, and over 1,000 employees. We’re building a technology-enabled, client-centric wealth management ecosystem.

Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry.

Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach.

Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins.

We’re proud to power businesses that empower investors . A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary This position is posted with an expected salary range of $43,000 – $53,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.