Warehouse and Field Operations Specialist

Job Title: Warehouse and Field Operations Specialist

Location: Burnaby, BC

Job Type: Full-Time

About Us: At RIGID ROBOTICS, we are on an exciting journey to transform the mining industry. By harnessing the power of precision sensing, IoT, and AI-driven decision-making our vision is to optimize the performance of large mining shovels. Our innovative solutions not only significantly boost operational efficiency and human safety but also bring substantial environmental benefits, including reduction in greenhouse gas emissions and explosive usage.

Join us as we pave the way towards a more efficient and sustainable future in mining!

Job Summary: The Warehouse and Field Operations Specialist will be responsible for managing the physical warehouse, packing and shipping orders, performing manufacturing assembly, conducting QA/QC testing, and providing field installation and customer support.

This role requires a hands-on approach and a commitment to maintaining high standards of quality and efficiency.

Key Responsibilities:

1. Warehouse Management:

– Organize and maintain the physical warehouse.

– Ensure inventory accuracy and manage stock levels.

– Receive, inspect, and store incoming materials.

2. Packing and Shipping:

– Pack and prepare shipments according to company standards.

– Coordinate with shipping carriers to ensure timely delivery.

– Maintain accurate records of shipments and deliveries.

3.

Manufacturing Assembly:

– Assemble products according to specifications and quality standards.

– Operate and maintain assembly equipment.

– Follow safety protocols and procedures.

4. QA/QC Testing:

– Conduct quality assurance and quality control tests on products.

– Identify and report any defects or issues.

– Ensure compliance with industry standards and regulations.

5. Field Installation and Customer Support:

– Perform field installations of products at customer sites.

– Provide technical support and training to customers.

– Address and resolve customer inquiries and issues promptly.

Qualifications:

– High school diploma or equivalent; technical certification or degree preferred.

– Proven experience in warehouse management, manufacturing assembly, QA/QC testing, and customer support.

– Strong organizational and multitasking skills.

– Excellent communication and interpersonal skills.

– Ability to work independently and as part of a team.

– Valid driver’s license and ability to travel as needed.

– Mining and/or Industrial environment experience preferred.

Physical Requirements:

– Ability to lift and move heavy objects (up to 50 lbs).

– Comfortable working in various environments, including warehouses and customer sites.

Travel:

This role requires international travel to customer sites.

– Medical evaluations may be required for acceptance to customer sites.

Benefits:

– Competitive salary and benefits package.

– Opportunities for professional growth and development.

– Supportive and collaborative start-up work environment.

– Work at the cutting edge of technology in the challenging environment of the mining industry.

– Contribute to more sustainable and efficient mining operations.

RIGID ROBOTICS is an equal opportunity employer.

We value diversity and are committed to creating an inclusive environment for all employees.